OfferAllyA little clarity before you start
Frequently asked questions
For a complete walkthrough, follow the user guide. Profile and bank instructions refer to the 0.2.0 release candidate.
Who is OfferAlly for?
Jobseekers preparing for a first role, career change, promotion or another opportunity. You can use it whether English is your first language or an additional language.
Do I need a CV or job profile to start?
No. After activation and audio setup, you can start without creating a job profile, adding a CV or pasting a job description. OfferAlly starts in Interview with a blank default profile called Interview 1. With no personal details, answers are general suggestions. Add your CV, job description or a separate job profile later for more personal answers. Review every answer and do not present invented or hypothetical experience as your own.
Can I keep different jobs separate?
Yes. Create a Job Profile for each opportunity. Each profile keeps its own CV, job description and question and answer bank. New begins blank; Duplicate deliberately copies existing preparation. Profiles are stored on this device, not synced between computers.
Do I have to create a question bank?
No. You can leave Q&A bank empty and start using OfferAlly. A CV and job-profile details are optional too. The assistant generates answers using your question and any context you've supplied. Each new AI answer uses one credit. Add a bank later if you want prepared answers; directly reusing a prepared answer uses no generation credit.
Does an AI draft replace my answers immediately?
No. Generate draft bank opens a separate review step. Edit or discard the draft, then use Apply draft when you are ready. Check every generated example against your own experience.
What does the mock interview test?
Test this profile plays questions from your bank, or three sample questions if the bank is empty. It checks audio, the selected profile and the assistant’s response. Sample questions are not saved to your bank. Each new AI answer uses one credit; reusing a prepared answer uses none. It does not grade or coach your spoken answers.
How much does it cost?
New accounts receive 10 trial credits without a card. The credit pack is £19 GBP for 300 credits, paid once. Those credits do not expire. There is no subscription. Charges are in GBP even if you live elsewhere.
When do I use a credit?
One new AI generation uses one credit, including one draft bank request. Listening, idle time and directly reusing an existing prepared answer do not use generation credits. Testing can use credits when a fresh response is generated.
Can I use it during a real interview?
Only where the interviewer permits assistance, and with the consent required for audio processing. Confirm the rules first. Never use the app to misrepresent your skills or conceal prohibited assistance. AI output can be inaccurate.
Is the app guaranteed to be invisible?
No. Capture behavior depends on Windows, your display setup and the video-call platform. OfferAlly does not promise undetectability. Test your actual setup and follow the interviewer's rules.
Does it work on Mac or in a browser?
The desktop assistant requires Windows x64. For 0.2.0, use a currently supported Windows 11 release. Windows 10 compatibility is limited to supported editions and requires validation for the exact edition and build. macOS, mobile and a browser-only assistant are not available. You can manage your account and credits on the website.
What does the offline download mean?
The recommended ZIP includes the runtime, so a separate runtime installation is not needed. AI generation and transcription still need an internet connection. Extract the ZIP before starting the app.
What is saved?
Profiles stay on your device. Relevant audio, questions and context are processed by service providers for live features. Local interview history is optional and off by default. Generated responses are retained for retry/replay for 24 hours, then become unavailable and are removed by hourly cleanup. Minimal billing/idempotency records remain. Support conversations you send are retained for support. See the Privacy Policy.
How do I get help?
Open My account and use the help card or Help button to chat with Ally, our AI support assistant. You can also email info@offer-ally.com for human support. For a technical problem, include your app version and a redacted error message. Do not send your full license key or private interview material.
How do I request a refund?
Refund requests are handled only by email to info@offer-ally.com. Email from your account email address and include your purchase reference and reason for the request. Billing shows your purchases and credits. See the Terms of Service for eligibility. Your statutory rights are unaffected.